Our ticket submission system

Our ticket submission system is designed for us to better serve you, faster! Simply fill out the form with your information, being as detailed as possible, and a ticket will be generated within our technical support system. Please be advised that our online ticket submission system will only alert technicians during normal business hours. If you need immediate assistance during off-hours or weekends, simply call the main number and follow the directions to leave a message with our technician-notification mailbox.

 

Name *

Email *


Business Name *

If this is a secondary business location, please specify which one:

Call-back number *

  • Please be advised, if your phone system cannot call out, we will need a cellphone or other number to call in order to reach you for troubleshooting purposes.

Do you have an internet connection?
YesNoIntermittent Connectivity

Do you have a dial tone?
YesNo

Can you receive outside calls?
YesNo

Can you dial outside calls?
YesNo

Please describe your technical issue in detail, including any error messages you have received from your system:

Please describe any and all troubleshooting you have tried so far:


* Required

Performance Telephone Services, Inc.